Terms of service

Terms of Service

Effective Date: July 9, 2026

Welcome to Island Insider Travel. By accessing our website, purchasing our services, or engaging with our travel consultation services, you agree to these Terms of Service.

Island Insider Travel provides personalized travel consultation, destination guidance, itinerary planning, and travel recommendations designed to help travelers plan memorable and well-organized experiences.

1. Our Services

Island Insider Travel offers professional travel planning services, including but not limited to:

Arrival Made Easy
Transportation guidance, airport arrival recommendations, transfer suggestions, and information designed to help travelers begin their trip smoothly.

Island Experience Builder
Personalized recommendations for accommodations, dining, excursions, activities, attractions, and other destination experiences based on customer preferences.

VIP Insider Support
A comprehensive travel planning service that may include detailed itinerary development, trip organization, destination recommendations, and personalized travel guidance.

Our services are customized based on the information provided by each customer and are intended to assist with travel planning decisions.

2. Paid Consultation Services

Island Insider Travel provides paid consultation and planning services. Consultation fees represent payment for our time, expertise, research, planning, and personalized recommendations.

We do not provide free consultations. Any consultation, planning session, itinerary development, or recommendation service purchased through Island Insider Travel is a professional service subject to payment terms and our Return & Refund Policy.

3. Customer Information

To provide accurate and useful recommendations, customers agree to provide complete and accurate information regarding:

  • Travel dates

  • Destination preferences

  • Number of travelers

  • Budget expectations

  • Travel interests

  • Dietary needs, accessibility requirements, or other relevant preferences

Island Insider Travel is not responsible for recommendations affected by inaccurate, incomplete, or outdated information provided by the customer.

4. Recommendations and Third-Party Providers

Island Insider Travel provides independent recommendations and planning guidance.

We do not own, operate, manage, or control any third-party businesses, including but not limited to:

  • Hotels and resorts

  • Airlines

  • Transportation providers

  • Restaurants

  • Excursion companies

  • Tour operators

  • Activity providers

Island Insider Travel is not affiliated with, sponsored by, endorsed by, or acting as an agent for any third-party company unless specifically stated.

Customers are responsible for making their own final booking decisions and reviewing the terms, policies, and conditions of any third-party provider before purchasing.

5. No Guarantee of Availability, Pricing, or Experience

Travel information changes frequently. Island Insider Travel does not guarantee:

  • Availability of recommended accommodations or activities

  • Pricing shown by third-party providers

  • Weather conditions

  • Travel schedules

  • Quality or performance of third-party services

  • Specific outcomes or experiences

Recommendations are provided based on available information at the time of planning.

6. Payment Terms

Payment is required before consultation services begin unless otherwise agreed in writing.

By purchasing services from Island Insider Travel, customers acknowledge that they are paying for professional travel planning services and personalized recommendations.

7. Refunds and Cancellations

Refunds and cancellations are governed by the Island Insider Travel Return & Refund Policy.

Once consultation services have been completed or requested planning materials have been delivered, services are considered fulfilled and are generally non-refundable except where Island Insider Travel has failed to provide the purchased service.

8. Changes to Customer Travel Plans

If customers change important travel details after consultation services have been completed, including:

  • Destination

  • Travel dates

  • Number of travelers

  • Accommodation preferences

  • Trip goals

Additional planning services may require a new consultation fee.

9. Intellectual Property

All travel guides, itineraries, recommendations, written materials, and planning documents created by Island Insider Travel are provided for the personal use of the purchasing customer.

Customers may not reproduce, resell, distribute, or use Island Insider Travel materials for commercial purposes without written permission.

10. Limitation of Liability

Island Insider Travel provides travel guidance and recommendations but is not responsible for losses, damages, delays, cancellations, injuries, or issues resulting from decisions made by customers or services provided by third-party companies.

Customers acknowledge that travel involves risks and that final travel decisions remain their responsibility.

11. Website Use

By using the Island Insider Travel website, you agree not to:

  • Use the website for unlawful purposes

  • Copy website content without permission

  • Attempt to interfere with website operation or security

  • Misrepresent your identity or information

12. Privacy

Customer information is used to provide requested services, communicate regarding consultations, and improve our services. Customer information will be handled according to our Privacy Policy.

13. Changes to These Terms

Island Insider Travel reserves the right to update these Terms of Service at any time. Updated terms will be posted on this website with the revised effective date.

14. Contact Information

Questions regarding these Terms of Service may be directed to:

Island Insider Travel
Email: hola@islandinsider.travel

By purchasing services from Island Insider Travel, you acknowledge that you have read, understood, and agreed to these Terms of Service.